Telehealth has become an essential part of therapy, but not all video solutions are created equal. While many EHR platforms offer basic video links, a real integrated video call system within your EHR can transform your workflow, improve client experience, and protect your practice. In this article, we’ll explore the top five reasons therapists should prioritize a full-featured video call system and explain why Therhappy is built with these needs in mind.
1. Seamless Workflow Integration
One of the biggest frustrations with telehealth is toggling between multiple apps or platforms. A real video call system embedded directly in your EHR ensures that you can launch sessions directly from your calendar, access client files during the call, and update progress notes in real time without switching windows.
No Extra Clicks
Therhappy allows therapists to start a session with a single click from the calendar. There’s no need to copy links or manually enter meeting IDs. This reduces the chance of errors and missed appointments.
Access Past Documentation
While in a live session, you can review past progress notes and session history, giving you context without leaving the video interface. This multitasking capability ensures you stay focused on the client, not on your tools.
2. HIPAA Compliance and Security
Privacy is non-negotiable in therapy. A proper video call system within your EHR is designed with HIPAA-compliant encryption, secure data handling, and controlled access.
End-to-End Encryption
Therhappy’s video calls are fully encrypted end-to-end. Unlike generic video platforms, every session, recording, and data packet remains secure within the EHR ecosystem.
Access Controls
Therhappy allows you to control who can join a session, set waiting rooms, and manage co-hosts. This ensures that sensitive client interactions remain private and under your control.
3. Improved Client Experience
Clients appreciate simplicity. A real integrated video system reduces friction and makes therapy accessible from any device, without needing additional software or plugins.
One-Click Access
Clients receive session links directly in their portal or via email/SMS reminders. They join without complicated setups, reducing no-shows and technical issues.
Waiting Room Features
Therhappy offers a virtual waiting room, giving clients a professional and reassuring experience while maintaining session privacy and start control for therapists.
4. Multitasking and Modern UX
Therapists need to view schedules, notes, and client history while in a session. A modern EHR video system supports multitasking rather than forcing you into a single window or tab.
Picture-in-Picture Mode
Therhappy allows video to float while you navigate notes or client records. You can continue seeing your client while filling in documentation, reducing disruption and improving efficiency.
Real-Time Documentation
Notes can be edited live during sessions, and past documentation remains accessible. This eliminates the need to take notes on paper or switch back and forth between apps.
5. Reliability and Performance
Nothing undermines a session faster than lag, dropped connections, or frozen screens. A real integrated system ensures performance that general-purpose video apps can’t match.
Optimized for Therapy Sessions
Therhappy’s video infrastructure prioritizes stability, audio clarity, and low latency, even on modest internet connections. This ensures uninterrupted therapy and professional client experience.
Integrated Support
Because the video system is part of the EHR, troubleshooting is easier. Support can handle both software and video issues without bouncing between third-party providers.
Why Therhappy Outshines Other EHR Video Systems
Many EHRs offer video “links” rather than true integration. Therhappy combines HIPAA-compliant video with multitasking, modern UX, and seamless documentation. With Therhappy, therapists can:
- Start a session directly from the calendar or client record.
- Access previous documentation without leaving the session.
- Use picture-in-picture while taking notes or reviewing client history.
- Send automated reminders by email or text to reduce no-shows.
- Manage waiting rooms and client access effortlessly.
Therhappy’s video call system is not an afterthought, it’s a core feature designed for therapists’ daily workflow.
Conclusion
Integrating a real video call system into your EHR is no longer optional, it’s essential for efficiency, security, and client satisfaction. Therhappy provides a full-featured, HIPAA-compliant, multitasking-friendly video solution built specifically for therapists, helping you stay organized, focused, and professional in every session.
